Portfolio & Risk Management Serves as the Credit officer for the assigned portfolio. Manages the credit quality to ensure the Bank's interest is protected by managing to the expected loss as established by Comerica Bank's senior management. Monitors the performance of the portfolio according to established metrics. Comprehends automated scoring model and rules and corresp

Manage Regulatory Compliance Develop and maintain Compliance Framework. Ensure compliance with regulations. Ensure third party partners meet Regulatory requirements. Control Testing strategy and implementation, day to day compliance oversight and remediation of third party Compliance related issues. Partner with Line of Business, Compliance and third parties to ensure all

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Review existing and potential client business scenarios to identify new business development and cross selling opportunities for more complex relationships. Assist in the preparation of RFP responses. Conduct new business presentations to clients, prospects, and industry professionals in accordance with established programs and procedures. Contribute to department annual

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Leadership Activities Lead, coach, evaluate, execute, and impact the proactive leadership activities for the attraction, expansion, and retention of customers. Develop banking center plans to determine, coordinate and execute growth activities by aligning weekly goals with sales and operations activities. Deliver daily coaching and evaluations for effective execution. Pro

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Performs tasks related to customer dispute resolution and balancing of transaction processing errors, with a working knowledge of research and resolution processes specific to Enterprise Payments Investigations. Performs analysis, troubleshoots, and resolves case types in one of the following channels Visa, ACH, Wire, or Paper Investigations. Responsible for individual wo

Supports Third Party Risk by validating risk assessments, resolution of past due assessments, and participating in the management of supplier business reviews. Supplier Management Manage suppliers by conducting weekly/quarterly reviews, scorecard performance reviews. Maintain governance plan. Customer Service Provide customer service to Comerica employees by working on es

Supplier Management Daily management of assigned national contracts. Gather and analyze data and proactively make recommendations regarding process improvements, cost savings opportunities, etc. Monitor compliance with terms of agreement. Prepares quarterly (Performance Management KPIs, SLAs, Spend. Coordinates with Third Party Risk on analysis of selected suppliers. Othe

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation